Social Media Makes Inroads as a Health Care Delivery Tool


In an iHealthBeat audio report by Rachel Dornhelm, experts discussed the use of social media in health care delivery.

While privacy concerns continue to persist, some stakeholders say they have seen progress in using social media tools to encourage behavior changes.

The report includes comments from:

  • Humayun Chaudhry, president and CEO of the Federation of State Medical Boards;
  • Jason Cunningham, medical director of the Sebastopol Community Health Center in California;
  • Ramona Nelson, a professor of nursing at Slippery Rock University in Pennsylvania;
  • Bruce Springer, CEO of OneHealth; and
  • Christina Thielst, vice president at Tower, a patient experience consulting group (Dornhelm, iHealthBeat, 9/11).

You can download a PDF transcript of this report.

Jen Hyatt
We have built a whole support and recovery mental healthcare system around a professionally managed support network (social media community) that has clinical and information governance standards equivalent to those of traditional offline healthcare systems. In January this year we were designated a High Impact Innovation by the UK National Health Service and we also have operations in New Zealand and Australia. We have a strong US pipeline. The business case is overwhelming - with higher outcomes and lower costs than equivalent offline services. This is the future of healthcare.

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