Data Points

Wednesday, September 19, 2012

What Percentage of U.S. Adults Have Access to Various Types of Online Health Care Services?

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Seventeen percent of U.S. adults say they have online access to their health records, according to a recent survey by Harris Interactive.

The survey found that 12% of U.S. adults have email access to their physicians, 11% have the ability to book appointments online and 10% have the ability to view and pay their medical bills online. Only 6% of U.S. adults have online access to tools for estimating medical costs, the survey found.

The survey is based on a nationally representative online poll of 2,311 U.S. adults conducted between July 16 and July 23.

Source: Harris Interactive, "Patient Choice an Increasingly Important Factor in the Age of the 'Healthcare Consumer'"



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