Patients Want Access to Web-Based Health Care Services, Survey Finds


Many patients want to use online health care tools, but few have access to such services, according to a recent survey by market research firm Harris Interactive, FierceHealthIT reports (Byers, FierceHealthIT, 9/17).

For the survey, researchers polled 2,311 U.S. adults between July 16 and July 23. They found that:

  • 65% of respondents said having online access to their medical records is "important" or "very important," but only 17% reported having such access (Roney, Becker's Hospital Review, 9/13);
  • 62% said having access to an online health cost estimator is "important" or "very important," but only 6% reported having such access (Pogorelc, MedCity News, 9/11);
  • 53% said the ability to email their physician is "important" or "very important," but only 12% reported having email access to their doctor;
  • 51% said the ability to schedule appointments online is "important" or "very important," but only 11% reported that their physician offered such tools; and
  • 50% said the ability to pay medical bills online is "important" or "very important," but only 10% reported having access to such tools (Becker's Hospital Review, 9/13).
terry malloy
We here at CalHealth are well aware of these stats. Our health monitors try to address this problem. We are developing health monitors such as blood pressure monitors and glucose meter that fit inside computer mice. Patients with conditions that need monitoring can do so with our mice and connect to their doctor online at the same time. Patients can email question to their doctor, schedule an appt and updtae their health records. Terry Malloy COO CalHealth, Inc. (216) 496-5570

to share your thoughts on this article.