On Tuesday, CMS announced that it has completed a redesign of its Medicare.gov website in an effort to make Medicare information more accessible and easy to understand, Healthcare IT News reports (Monegain, Healthcare IT News, 8/22).
The revamp comes after CMS spent two years researching user trends for the website (McKnight's Long-Term Care News & Assisted Living, 8/22).
The agency gathered information on user trends through website analytics, online surveys and call center questionnaires.
Details of the Revamp
The revamped website -- which also is accessible through mobile devices -- offers:
- A search tool to determine whether a certain item, test or service is covered by Medicare;
- A tool that lets users customize information based on a beneficiary's specific situation;
- Quick links to help users replace a lost Medicare card, find a Medicare Advantage or prescription drug plan, or obtain assistance with health care costs; and
- Descriptions of Medicare mailings to help beneficiaries, counselors and caregivers check whether a letter they received is an official Medicare communication.
Acting CMS Administrator Marilyn Tavenner said, "We've simplified the language and the homepage layout to make it easier and faster for visitors to get answers and a better understanding of Medicare necessary to get more control over their health care" (Healthcare IT News, 8/22).