Mobile Health

Tuesday, October 23, 2012

More Pediatric Hospital Physicians Communicate Using Text Messages

Many physicians at pediatric hospitals are communicating with other physicians and staff through text messages, rather than using traditional pagers, according to a University of Kansas study presented at the American Academy of Pediatrics National Conference and Exhibition in New Orleans, CNET reports (Armstrong Moore, CNET, 10/22).

Study Details

For the study -- titled, "Text Messaging as a Means of Communication Among Pediatric Hospitalists" -- researchers conducted an online survey of 106 pediatric hospital doctors.

Ninety percent of respondents said they regularly use a smartphone and 96% use text messaging.

Study Findings

The report found that 57% of physicians said they either sent or received work-related text messages. Of those doctors, 12% reported sending more than 10 messages per shift (Medical News Today, 10/23).

Face-to-face and telephone were the most frequent methods of communication, both at 92% each (CNET, 10/22).

Researchers also found that:

  • 49% of physicians said they received work-related texts while not scheduled to be on call; and
  • 27% said they preferred texting for brief communications.

Few physicians reported that their hospital had policies in place for texting or had HIPAA-encrypted texting software (Medical News Today, 10/23).

Further, 41% of survey respondents said they used their personal phones to text, compared with 18% who reported using hospital-assigned phones.

Comments

Stephanie Kuhlmann, a physician and author of the abstract, said, "We are using text messaging more and more to communicate with other physicians, residents and even to transfer a patient to a different unit."

However, she added, "I'm not sure that hospitals have caught up by putting in place related processes and protocols" (CNET, 10/22).



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